Your products are made to order. This means it takes about 48 hours to make. After that, shipping is handled via USPS, both internationally and domestically. That's Sew You is located in the Western United States. Domestic delivery, depending on method, generally takes under 5 business days to arrive. International shipments can take anywhere from 3 days to 3 weeks, depending on the country. Tracking is not available on any orders.
Privacy & Security
We will never sell your information at any time. Our site is also fully encrypted using SSL technology to insure your information is safe and secure.
Returns & Replacements
We are confident in our product and believe you'll want to keep it forever. Therefore we offer something you won't find very many places. If you don't like a product, or it doesn't live up to your expectations, you can return it to us for 2 times your money back, or for another product of equal value. All we ask is that you handle return shipping, and we will take care of the rest.
Ordering
We strive to give you an easy and enjoyable shopping experience. If you have any question at any time about ordering your products, or anything else, please write us an email and we will get back to you as quickly as possible, usually within 12 hours.
Payment, Pricing & Promotions
Payment is due upon checkout. We do not accept checks or money orders. You may order by credit card or via paypal. If at any time you are having trouble placing an order, please contact That's Sew You immediately before re-trying so we can make sure you don't make a duplicate order.
Viewing Orders
To view your order, simply log in to your account.
Updating Account Information
Account information may be updated by logging into your account. If you have forgot your account information, please attempt to reset the password yourself. If this does not work, please contact That's Sew You and we will do our best to make sure you gain access to your information.
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Hand Made Products
We just want you to know that our products are handmade, right here, by us. We enjoy being able to be small enough to really serve you on a personal and real level.
This also means you can expect the highest quality product. By not going through a machine, we inspect every square inch and stitch. It's a beauty that we're proud of before it leaves.